SBI to organise nationwide customer meet to address grievances
The country’s largest lender, State Bank of India (SBI), on Friday said it is organising a nationwide customer meet on May 28 to understand their grievances and enhance services.
Under the initiative, the lender is looking to engage with over 1 lakh customers at over 500 locations through 17 of its local head offices (LHOs).
The meeting would be attended by senior officials of the bank.
During the meeting, customers can interact with bank staff to discuss their concerns and share feedback and suggestions on products and services.
SBI will also educate customers about the use of alternative banking channels and Yono SBI, an omni-channel digital banking and lifestyle platform, the statement said.